Washington, DC — The US Office of Personnel Management (OPM) today announced two new online tools designed to make retirement services faster, and easier for federal retirees. These improvements are part of OPM’s broader effort to modernize its Retirement Services operations and enhance the customer experience through expanded self-service options. Beginning today, retirees can:
- Securely download their 1099-R tax forms without logging into Retirement Services Online, offering a faster, paperless option for accessing tax documents.
- View current retirement processing times to better understand the expected timeline for the completion of their retirement benefit applications.
“These new self-service tools are another step toward delivering the efficient, transparent, and customer-focused experience federal retirees deserve,” OPM Director Scott Kupor said. “By expanding digital access and improving automation, we’re giving retirees more control over their information and freeing up our team to focus on complex cases that require extra care.”
These tools join a growing list of digital resources available through Retirement Services Online, where retirees can view monthly annuity statements, verify life insurance enrollment, update tax withholdings, change direct deposit information, and access a range of other self-service features. More enhancements to OPM’s online retirement services are expected in the coming months as part of the agency’s ongoing modernization initiative.
