Rural carrier saves stranded customer’s life

Covington, WA, Rural Carrier Zenaida Purganan was making deliveries in the neighboring city of Kent last Christmas Eve when she heard a customer yelling for help inside a residence.

The woman indicated she’d fallen in her shower and couldn’t get up, so Purganan immediately called 911 and remained on the scene until emergency responders arrived.

The customer, who’d been stranded for nearly two days, was hospitalized overnight.

“She credits Zenaida with saving her life,” said local Customer Services Manager Rozlyn Anderson.