Rural Carrier Hero


Rural Carrier Hero: Jacquelin Slavin, Hebron, IL 

A customer in Chicago relies on the Postal Service to stay connected with his mother 75 miles away in the village of Hebron, IL, and to ensure that someone checks on her in person regularly. The man ships parcels with…



Rural Carrier Hero: Alva Reynolds, Oklahoma City

Oklahoma City Rural Carrier Alva Reynolds also encountered a customer who was stranded outside after slipping on ice. Reynolds was the first passerby to hear the woman crying out for help. After he called 911, he got a blanket from…



Rural Carrier Hero: Sherry Moodespaugh, Caledonia, OH

Harsh winter storms in Marsing, ID, made navigating the countryside a challenge for Rural Carrier Mara Ralls and local residents, many of whom were stuck at home at times with several feet of snow in their driveways. Ralls encountered one…


Rural Carrier Hero: Mara Ralls, Marsing, ID 

Harsh winter storms in Marsing, ID, made navigating the countryside a challenge for Rural Carrier Mara Ralls and local residents, many of whom were stuck at home at times with several feet of snow in their driveways. Ralls encountered one…


Rural Carrier Hero: Luis Cortes, Estero, FL 

Rural Carrier Luis Cortes recently had Certified Mail for a customer in Estero, FL. When he knocked on the woman’s door and she told him to come in, he was surprised to find her on the floor. She told him…


Rural Carrier Hero: Pat Pittman, Seminary, MS

Rural Carrier Pat Pittman recently turned onto a quiet country road in Seminary, MS, and witnessed a frightening sight: Two children — a boy and a girl — were running toward a nearby highway. The boy was barking orders at…


Rural Carrier Hero: Elaine Hudson, Hendersonville, NC

Rural Carrier Elaine Hudson was ivering in Hendersonville, NC, when she discovered that a woman had fallen outside her home. Hudson helped her get inside and contacted her daughter, who called 911 and rushed to the scene. When she…


Rural Carrier Hero: Minette Hess, Mount Vernon, OH

The cries of “Help me! Help me!” were faint but distinct as Rural Carrier Minette Hess recently ivered to a home in Mount Vernon, OH. She loed around and saw customer Brian Boggs pinned beneath an SUV in his…


Rural Carrier Hero: Sabrina Tibbetts, Bangs, TX 

On a recent 112-degree day in Bangs, TX, Rural Carrier Sabrina Tibbetts heard a faint cry for help. She loed around and saw a customer on the ground beside his house, where she’d just ivered . Tibbetts, who is also…


Rural Carrier Hero: RCA Angela Emschweiler, Windsor, CA

Rural Carrier Associate Angela Emschweiler was ivering recently in Windsor, CA, when she saw a 90-year-old customer walking from his house toward his box. The man lost his balance and fell backward against the garage door before landing on…


Rural Carrier Hero: Paul Littrell, Clearfield, UT 

A Utah man’s recent lunch break left him with a bren ankle, a concussion — and a heart full of gratitude for the postal employee who heard him crying out for help. Harold Muir was home from work when he…


Rural Carrier Hero: Ryan Mallow, Jackson, OH

A sharp-eyed postal employee in Jackson, OH, recently got help for the victim of a single-car accident. Rural Carrier Associate Ryan Mallow was ivering when he saw an SUV at the bottom of a steep embankment. The driver was…


Rural Carrier Hero: Roger Vaad, Omaha, NE

An accident with a circular saw recently left an Omaha, NE, postal customer in dire need of help after he cut off two fingers. “He was alone, couldn’t talk straight, was very disoriented — I think he was going into…


Rural Carrier Hero: Betty Stevers, Pembroke, VA

A malfunctioning medical-alert necklace recently left a postal customer desperate for assistance after she fell at her Pembre, VA, home. While ivering , Rural Carrier Betty Stevers heard the woman crying out for help as she lay on her front…


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