Rural Carrier Hero

Rural Carrier Hero: Lois Shumaker, Dillwyn, VA

In Dillwyn, VA, Rural Carrier Lois Shumaker checked on a 95-year-old customer whose mail was piling up. When the woman answered the door, she was distraught, complaining of chest pains and other symptoms. Shumaker calmed the customer, called 911 and…


Rural Carrier Hero: Jakyric Driver, Center, TX 

A Postal Service employee in Center, TX, recently helped a 4-year-old girl who was stranded alone at a bus stop on a rainy day. Rural Carrier Associate Jakyric Driver was delivering mail when he saw the girl, who was expecting…


Rural Carrier Hero: Darryl Plowman, Duncansville, PA

Rural Carrier Darryl Plowman was delivering mail recently in Duncansville, PA, when he noticed a car blocking a mailbox he needed to access. As he pulled over to investigate, Plowman realized that the vehicle in question was running, and he…


Rural Carrier Hero: Stacy Chamberlain, Gays Mills, WI

Rural Carrier Stacy Chamberlain was delivering mail recently in Gays Mills, WI, when he spotted an older customer who’d fallen down an embankment near her home. He pulled over and rushed to help the woman. He was joined by her…


Rural Carrier Hero: Sheldon Baker, Joplin, MO

An older Postal Service customer in Joplin, MO, who had recently returned home after being hospitalized told his companion he would be OK by himself while she ran an errand. Yet that was not the case for the ailing man,…


Rural Carrier Hero: Evalynne Hoppe, Winnebago, MN

Winnebago, MN, Rural Carrier Evalynne Hoppe was concerned that a customer’s mail had piled up over several days, and she alerted the local Post Office. Authorities checked on the man, who had died. “Without Evalynne’s vigilance, he would have remained…


Rural Carrier Hero: Michelle Taylor, Vincent, OH

Rural Carrier Associate Michelle Taylor detected a fire at a residence in Vincent, OH. She alerted her supervisor, who contacted firefighters, and banged on the front door. Getting no response, Taylor went to the house next door to see if…


Rural Carrier Hero: Denise Martel-Bastien, Londonderry, NH

Rural Carrier Denise Martel-Bastien pulled into a Londonderry, NH, condominium complex recently when she saw a worrisome sight: a toddler alone in the street — shoeless and sobbing. Martel-Bastien and a concerned resident approached the boy, who managed to tell…


Rural Carrier Hero: Judith Gagnon, Newmarket, NH

Rural Carrier Judith Gagnon recently came to the aid of an older customer in Newmarket, NH, who needed medical assistance. Gagnon was delivering mail when she discovered the man lying in his driveway, apparently knocked unconscious by a fall while…


Rural Carrier Hero: Bryon Ivett, Gowanda, NY

Rural Carrier Bryon Ivett was recently delivering mail to a customer’s home in Gowanda, NY, when he saw the man sprawled out in his front yard. Ivett rushed to help him get up, but the man was unable to stand….


Rural Carrier Hero: Tammy Ventura, Marlton, NJ 

A New Jersey motorist who recently suffered a seizure at an intersection praised a helpful Postal Service employee as “my guardian angel transformed into a human.” Rural Carrier Tammy Ventura and another passerby who saw the woman in distress were…



Rural Carrier Hero: Jacquelin Slavin, Hebron, IL 

A customer in Chicago relies on the Postal Service to stay connected with his mother 75 miles away in the village of Hebron, IL, and to ensure that someone checks on her in person regularly. The man ships parcels with…



Rural Carrier Hero: Alva Reynolds, Oklahoma City

Oklahoma City Rural Carrier Alva Reynolds also encountered a customer who was stranded outside after slipping on ice. Reynolds was the first passerby to hear the woman crying out for help. After he called 911, he got a blanket from…



Rural Carrier Hero: Sherry Moodespaugh, Caledonia, OH

Harsh winter storms in Marsing, ID, made navigating the countryside a challenge for Rural Carrier Mara Ralls and local residents, many of whom were stuck at home at times with several feet of snow in their driveways. Ralls encountered one…