Guest post by Older and Wiser.
Older and Wiser is a rural carrier.
Click below to see all of Older and Wiser’s Guest Posts.
I hope you read my previous blog that detailed the shortcomings of the USPS when
it comes to integrity in their relationship with the rural carrier craft. I ended the article by asking three questions:
How are we supposed to “give an honest day’s work” when management gives us a
less than honest work environment?
How do we measure our level of integrity as a group?
How do we measure our level of integrity as an individual?
Let's start with the first question. British novelist, CS Lewis, is best known for his works "The Chronicles of Narnia," but for our purposes we will use his definition of integrity.
Mr. Lewis said, "Integrity is doing the right thing, even when no one is watching." What best describes the way a rural carrier does his job. We come into the office, we get our mail, case it, sort our parcels, pull down, load up and we are on our way. We deliver the mail, come back and tie up the loose ends and get ready for tomorrow. We do need some supervisor intervention occasionally, but for the most part we can function very fine if the Postal Service will stay out of our way.
With the second question, you only need to look at any of the articles about confidence in U.S. Government and see that the Postal Service has the highest rating of any other agency.
Where do these high ratings come from? The customer interactions between
rural carriers and their customers is the main reason for these high ratings.
I definitely want to include our brothers and sisters in the field, the city carriers, clerks, and the postmasters and supervisors who are the face of the Postal Service to the public. We are in the trenches on a daily basis, not the pencil pushers in Washington or the faceless people working in the district and regional offices.
It is our rating and proof that the field is doing the job with integrity.
The third question, our integrity level as an individual, is one that I cannot answer. We should take a look in a mirror and see the rural carrier that looks back.
How well do we serve our customers?
How efficient do we work?
How do we work with our fellow carriers and clerks and office management?
Integrity does not mean being perfect in every thing we do. We are only human. It is the attitude and the effort in our daily work that defines the integrity we have in our job and in ourselves.
We cannot complain about how we are treated by the Postal Service if our customers feel the same about us.
We must strive to put our house in order before we bring the USPS to task. Think about it!
Do something about it!