When customer falls, RCA is there to help

Deer Isle, ME, Rural Carrier Associate Tiffany Limeburner was recently delivering mail to a 98-year-old customer in nearby Stonington when a serious mishap occurred:

The woman fell, striking her head on the floor and scraping her arms.

Limeburner safely helped her get up and into a kitchen chair, then alerted local Postmaster Stephanie Black, who called 911 and rushed to the residence to provide additional assistance until paramedics could evaluate the customer’s injuries.

The woman declined to be taken to a hospital via ambulance but instead followed up with her physician.

“Tiffany did an amazing job keeping the customer calm until everyone arrived on the scene,” Black said.

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