This rural carrier took action after an older customer’s mail wasn’t picked up
Rural Carrier Jeffrey Ballenger was on his route in Belleville, IL, recently when he noticed mail accumulating in a customer’s mailbox. The customer, a 93-year-old veteran, usually picked up his mail every day. Ballenger knocked on the man’s front door but got no response. The Postal Service employee then shared ...
This rural carrier helped a customer who fell while doing yardwork
Rural Carrier Angela Darnell was delivering mail in Trafalgar, IN, recently when she heard someone yelling for help. She got out of her vehicle and found an older woman lying on the ground. The customer had fallen backward while pulling weeds in her yard and couldn’t get up. Darnell couldn’t ...
This rural carrier has stopped twice to aid motorists
Rural Carrier Kerry Honrath was recently delivering mail in Pulaski, WI, when she saw a vehicle roll across the four-lane state highway she was traveling. Honrath safely pulled over and parked her vehicle on the shoulder. She checked for oncoming traffic and ran to check on the other vehicle’s driver ...
The rural carrier called the woman’s family to alert them to her condition
Rural Carrier Lee Ann Austin was recently delivering mail in Manila, AR, when she saw a customer who had fallen outside her home. The woman, who runs an antiques store next to the house, had taken a tumble while she was picking up trash that had blown into the road ...
This rural carrier rescued a customer injured on the grounds of a vacant assisted living facility
Rural Carrier Joshua Toomey was delivering mail in Corydon, IN, recently when he heard someone yelling. The Postal Service employee looked around to see who it was. After some time, a voice piped up, “Mailman!” Toomey continued investigating and found a man who had tipped over in his motorized scooter ...
The rural carrier noticed the man’s mail piling up and stopped to check on him
Rural Carrier Lisa Chaffee was delivering mail recently to a senior living community in North Huntingdon, PA, when she noticed mail stacking up at one of the apartments. The man’s front door was ajar, so Chaffee called out to him and entered the home, where she found him lying on ...
This rural carrier aided a customer trapped under his lawn mower
Rural Carrier Connie Durbin was recently delivering mail to a residence in Stanford, KY, when she heard a cry for help. The Postal Service employee walked around the home and found a customer lying in a steep ditch under his riding lawn mower, which had rolled over during a turn ...
This rural carrier noticed something out of the ordinary
Rural Carrier Angela Webb was delivering mail in Mustang, OK, recently when she saw an unusual sight: boxes stacked in front of an older customer’s house. After knocking on the door and not getting an answer, Webb asked a neighbor to check on the customer. The Postal Service employee later ...
This rural carrier helped a customer who had symptoms of heatstroke
Rural Carrier Teri Barrington was on her way to deliver mail in Olney, TX, when she saw a man walking along the shoulder of a highway. Barrington safely pulled over and spoke to the man, who told her he was walking to a nearby town to get help after his ...
This rural carrier came to the aid of a man who was passed out in a driveway
Rural Carrier Associate Christopher Williams was recently delivering mail in Lewisburg, KY, when he saw an older man passed out in a driveway. The customer’s pacemaker had malfunctioned, and his wife was in the house unaware of what had happened. Williams revived the man and propped him up against a ...
Belleville mail carrier saves homeowner’s life with wellness check
Ballenger was on his normal 51-mile route, covering rural parts of St. Clair County. He was in the 1700 block of Mascoutah Ave. when he said something to a neighbor about the homeowner he hadn’t seen in days. A wellness check was made, where the 93-year-old homeowner was found on ...
This rural carrier called 911 and stayed with the woman until help arrived
Rural Carrier Pam Lavalley was delivering mail in Gilbertsville, KY, recently when she saw an older woman lying on the ground outside. The customer had been trying to walk to an outdoor freezer to get a roast to make for supper, but lost her footing. She fell onto the concrete ...
Rural Carrier honored for saving man’s life on her route
Mail carrier Connie Durbin was recognized Friday with the Postmaster General Hero Award. In July, Durbin was on her route in Lincoln County when she heard someone calling for help. She later discovered Kevin Stamper in a ditch with his riding lawnmower on top of him. Stamper said no one ...
Pasco rural carrier helps baby choking on Halloween candy
PASCO COUNTY, Fla. — A Pasco County postal worker is being hailed as a Halloween hero. It comes after she jumped into action to help a child choking on a piece of candy. "Honestly, it's almost surreal, because I was not at all thinking. It just was pure drive. I ...
This rural carrier came to the aid of an unsupervised child
Rural Carrier Candace Rogge was parked recently in Rupert, ID, when a 5-year-old came up to her vehicle. “My grandpa’s not home. I don’t know where to go,” the child told Rogge. After finding out where the child’s mother worked, Rogge was able to contact her. The mother arrived immediately ...
A carrier helped a motorist with a flat tire — then received praise on social media
Rural Carrier Dennis Bergsbaken was driving recently in Pulaski, WI, when he spotted a car with a flat tire. He safely pulled over to assist the motorist and then went on his way. Later, the driver took to a local Facebook page to thank the Postal Service employee for going ...
This rural carrier aided a customer who had tripped over her flowerpots
Rural Carrier Forrest Carrillo was delivering mail to a home in Yountville, CA, when he encountered an older customer on the ground in her garden. The woman, who was unable to lift herself, called out for help when she saw the Postal Service employee. The customer told Carrillo she had ...