This rural carrier came to the aid of an unsupervised child
Rural Carrier Candace Rogge was parked recently in Rupert, ID, when a 5-year-old came up to her vehicle. “My grandpa’s not home. I don’t know where to go,” the child told Rogge. After finding out where the child’s mother worked, Rogge was able to contact her. The mother arrived immediately ...
A carrier helped a motorist with a flat tire — then received praise on social media
Rural Carrier Dennis Bergsbaken was driving recently in Pulaski, WI, when he spotted a car with a flat tire. He safely pulled over to assist the motorist and then went on his way. Later, the driver took to a local Facebook page to thank the Postal Service employee for going ...
This rural carrier aided a customer who had tripped over her flowerpots
Rural Carrier Forrest Carrillo was delivering mail to a home in Yountville, CA, when he encountered an older customer on the ground in her garden. The woman, who was unable to lift herself, called out for help when she saw the Postal Service employee. The customer told Carrillo she had ...
This rural carrier’s call to 911 saved a pet caught in a home blaze
Rural Carrier Richard Bremini was delivering mail in Gainesville, VA, recently when he spotted smoke coming from a residence. Bremini called 911 and waited. Firefighters found no one inside except a dog, which was rescued. The blaze had started in the attic, causing major damage. According to Gainesville Postmaster Laura ...
An rural carrier came to the aid of a woman who pulled her car over, got out and collapsed
Rural Carrier Associate Richard “Rich” Retig Jr. was delivering mail recently in Umatilla, OR, when he saw a customer pull over on the side of a road. The woman got out of her car to spread grass clippings in a nearby field and then collapsed. Retig ran to check on ...
A rural carrier spotted a man in a puddle who needed medical help
Rural Carrier Derek Nelson was delivering mail recently in Winthrop, ME, during stormy weather when he came upon an unresponsive man in a puddle, exposed to wind and rain. Nelson attempted to call for help but did not have a cellphone signal. However, local Postmaster Scott Allarie, who lives in ...
A rural carrier aided a feline in distress
Rural Carrier Matt Tripp was delivering mail in Morganfield, KY, recently when he came upon a cat with her head stuck in a tin can. Tripp was unable to safely remove the can, so he called animal control and stayed with the cat until officers arrived. She was taken to ...
This rural carrier aided a customer stranded outdoors after falling and breaking her leg
Rural Carrier Debra Mericle was delivering mail in Paulding, OH, in January when she heard a cry for help. She found an older customer on the ground, in pain, near the foot of the steps to the woman’s home. The customer said she’d slipped on ice while trying to feed ...
A rural carrier asked police to check on a customer whose life was in danger
Rural Carrier Danny Lara Jr. was delivering mail recently in Waterford, CA, when he noticed a customer’s mail piling up. The Postal Service employee asked the local sheriff’s department to check on the 91-year-old woman. Officers found the customer unconscious in her chair. She was treated for an infection that ...
A rural carrier helped a customer who was stranded after a fall
Rural Carrier John Kooyenga was delivering mail in Clifton, IL, on a bitterly cold day in January when he saw a customer on the ground near a residence. The 85-year-old man, who lives in a remote area, had been stranded for more than an hour after taking a tumble and ...
Rural carrier responded to a customer who fell in a barn
Rural Carrier Associate Hayden Dale was delivering mail recently in Wilmington, OH, when he heard shouts coming from a barn. Dale found a customer on the barn floor who had fallen off a ladder, hitting his head and sustaining other injuries. Dale ran to the man’s residence to alert his ...
This rural carrier provided first aid to an injured customer on her rural route
Rural Carrier Deborah Cummins was delivering mail in a remote area of Fort Dodge, IA, when she encountered a farmer who needed medical help. The man, who had injured his hand, was bleeding profusely. Cummins called 911 and rendered first aid to stop the bleeding and reduce swelling. She stayed ...
This carrier located and reunited a lost, disoriented customer with his family
Rural Carrier Chasity Lowe was making deliveries last month in Murfreesboro, TN, when a distressed customer approached her. The woman, Lucille Reynolds, said her husband, James, had gone missing from their home about a half-hour earlier. Because he has a medical condition, Lucille said she feared for his well-being. Lowe ...
She found $10K in cash — and turned it in
Rural Carrier Carolyn Norton was driving to work at the McKinney, TX, Post Office one morning last September when she saw $20 bills flying around. Norton pulled over and safely collected as much of the money as possible, then called 911. Police arrived and helped gather the rest of the ...
This rural carrier saved a driver and her passenger from a vehicle fire
Rural Carrier Keri VanEtta was driving along her Newman, IL, route in December when another vehicle passed her, leaving a trail of black smoke. The driver appeared to be unaware of the problem, so VanEtta safely caught up with the vehicle and motioned for her to pull over. VanEtta also ...
This rural carrier heard her name being called by a customer who had fallen in his yard
Rural Carrier Sandra “Marlene” Faulknor was delivering mail recently at a home in Dalton, GA, when she heard screaming. The cries were indecipherable at first, but she soon realized she was being called by name: “Marlene, help me, please!” The Postal Service employee followed the voice down the home’s driveway ...
RCA helped a couple in need on a highway
Rural Carrier Associate Bryan Boyd was recently driving along his Bath, NC, route when he saw a couple near a vehicle parked on the side of a road. The woman was crying and the man was searching for something on the ground. Boyd pulled over and approached the couple. He ...