January rural carrier heroes

Rural Carrier Associate Jamie Kelch was training a new co-worker in Rockford, MI, when she encountered a longtime customer not looking like himself.

Rural Carrier Michael Miller was delivering mail in Gallipolis, OH, last fall when he saw leaves ablaze near a house.

Rural Carrier Matthew Sizemore was recently delivering mail in Evarts, KY, when he saw a customer on an electric mobility scooter lose control of it.