James Hunter, Prosper, TX
Rural Carrier James Hunter was recently delivering a package to a customer’s home in Prosper, TX, when the man’s housekeeper asked for help.
Her boss had fallen in the garage, she said, and she couldn’t get him up on her own.
Hunter, who had assisted the customer after a previous tumble, checked on him, lifted him into a chair and located a pair of crutches for him.
Though visibly injured, the customer declined medical attention, and Hunter left him in the housekeeper’s care.
James Beardslee, Cass City, MI
Rural Carrier James Hunter was recently delivering a package to a customer’s home in Prosper, TX, when the man’s housekeeper asked for help.
Her boss had fallen in the garage, she said, and she couldn’t get him up on her own.
Hunter, who had assisted the customer after a previous tumble, checked on him, lifted him into a chair and located a pair of crutches for him.
Though visibly injured, the customer declined medical attention, and Hunter left him in the housekeeper’s care.
Randy McClellan, Albany, MO
Rural Carrier Randy McClellan was recently delivering mail in Albany, MO, when he noticed something worrisome: A customer who always greeted him at the door was nowhere to be seen.
McClellan knew that the man had a history of heart trouble, and was recovering from surgery, so he opened the front door to check on him and found him inside struggling to breathe.
The Postal Service employee notified the customer’s home health nurse and stayed on the scene until she got there and determined that the man needed to go to a hospital.
The nurse called 911, and an ambulance soon arrived.
After McClellan finished his route, he visited the hospitalized man.
“Reliable and aware carriers like Randy are in and out of our customers’ lives every day,” Albany Postmaster Andrea Leader said.
Bonnie Clemmer, Hegins, PA
Hegins, PA, Rural Carrier Associate Bonnie Clemmer was recently delivering mail to a residence when she heard someone call for help.
Clemmer spotted a customer on the ground beside a shed, so she rushed to his side and discovered that he’d been stranded for several hours after a tree fell on him while he was cutting it down with a chainsaw.
The Postal Service employee called 911 for the man, who had to be flown to a hospital for treatment of multiple broken bones and a severe head injury.
During the wait for emergency responders, Clemmer located a pillow for the customer and also notified his daughter about the crisis.
Kathy Potter, Middleburgh, NY
Rural Carrier Kathy Potter was recently stopped at a mailbox in Middleburgh, NY, when a distraught child approached her for help.
The boy was in tears after getting off his school bus on a half day and finding that his grandmother wasn’t at home — leaving him locked out and alone.
Potter comforted the child and contacted a neighbor who knew how to reach the grandmother.
The Postal Service employee stayed on the scene until the woman arrived, explaining that she’d forgotten about the boy’s early dismissal from school that day.