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Postal insurance program risks ‘operational failure’ due to OPM staffing shortages

Staffing vacancies and funding losses at the Office of Personnel Management are putting the near-new Postal Service Health Benefits program at risk of an “operational failure,” according to OPM’s inspector general office.

A “flash” OIG audit report published earlier this month warned that OPM’s new health insurance program covering about 2 million Postal employees, annuitants and their family members, is facing “critical resource issues,” just a few months ahead of this year’s Open Season. That’s in light of the workforce losses and restructuring that have taken place at the agency under the Trump administration.

The July 2 report found that OPM currently has just three employees out of the 11 total positions it determined it would need to manage the PSHB program’s central enrollment platform, which all PSHB participants must use to enroll and make changes to their health insurance.

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