Rural Carrier Associate George McCabe Jr. was recently delivering mail in Waterford, CA, when he spotted a customer wandering down the middle of a road.
McCabe recognized the woman as the mother of Ronda Salas, a retired Postal Service colleague. He approached the customer, confirmed her name and asked if she needed assistance.
The 87-year-old woman, who is visually impaired, thought she had stepped into her home’s backyard. McCabe guided her back to her front door and ensured she entered her residence.
Salas later wrote a letter thanking McCabe for providing her mother such “good service.”