is not sponsored or authorized by the NRLCA, the USPS or any state or local association. The materials on’s web site are provided “as is”. They are presented here for informational use only. See Full Disclaimer

Rural carrier aids fallen customer

In her first month on the job, Rural Carrier Associate Michelle Walker was delivering in a remote area on her route in Milton-Freewater, OR, when she heard a faint cry for help.

At first, the postal employee couldn’t pinpoint where it was coming from. When the cry was repeated, she was able to follow it and found an older woman on the ground.

The customer had fallen and couldn’t get back up. It was brisk and stormy, and Walker helped get her up and into her home.

Once there, they contacted a family member who called for an ambulance. Walker stayed with the customer until the emergency team arrived.

The customer expressed her gratitude to Walker on a follow-up visit to her home, saying she was glad to know who assisted her that day, as she was confused and wasn’t sure.

The customer has since obtained a Life Alert necklace.

1 Comment
Inline Feedbacks
View all comments
Lou Gotts
Lou Gotts
3 months ago

Who’s going to save the old people when we all quit?