Rural Carrier Hero: Lois Shumaker, Dillwyn, VA

In Dillwyn, VA, Rural Carrier Lois Shumaker checked on a 95-year-old customer whose mail was piling up.

When the woman answered the door, she was distraught, complaining of chest pains and other symptoms.

Shumaker calmed the customer, called 911 and the woman’s daughter, and stayed with her until emergency responders arrived and took her to a hospital

Source: Justin Russell, Rochester, NY; Lois Shumaker, Dillwyn, VA | USPS News Link