Rural Carrier saves customer stranded with broken hip

Rural Carrier Heather Parmley was recently making deliveries in Hughson, CA, when she grew concerned about an older customer who had not collected mail as usual.

Parmley spoke through the front door but got no response, at which point a neighbor came out and offered to call the woman.

When the customer’s phone rang, Parmley heard her groaning and immediately called 911.

Emergency responders soon arrived and found that the woman had been stranded for over 24 hours on her kitchen floor with a broken hip.

“Due to Heather’s quick thinking and knowledge of her customers’ habits, she was able to save this lady’s life,” said local Postmaster Patricia Webb.