Rural Carrier Angela Creighbaum was making deliveries on a chilly, wet day last spring in Burlington, WI, when she encountered an older customer yelling for help.
Creighbaum rushed to check on the woman, who had fallen outside her home two hours earlier and couldn’t get up.
The Postal Service employee safely helped the customer get on her feet and inside her residence.
The woman declined medical attention, so Creighbaum made sure a phone was within reach and asked a neighbor to check on her.