Rural Carrier Lisa Chaffee was delivering mail recently to a senior living community in North Huntingdon, PA, when she noticed mail stacking up at one of the apartments.
The man’s front door was ajar, so Chaffee called out to him and entered the home, where she found him lying on the floor of his living room.
The Postal Service employee called 911 and stayed with the 94-year-old customer until paramedics arrived. She then called his family members to tell them he had been taken to a hospital.
The man died several days later. His relatives credit Chaffee with making it possible for them to visit him one last time in the critical care unit.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
