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USPS Mandatory Stand-Up Talk: Retail Lobby Equipment – Social Distancing

April 25, 2020

The USPS has issued the below Mandatory Stand-Up Talk for employees.



On a daily basis, our customers transact business using our self-service kiosks (SSKs). Providing retail access as well as safeguarding the well-being of our customers is a high priority, especially in response to the Coronavirus Disease 2019 (COVID-19). To ensure the health of our employees and customers, we are continuing to follow recommended guidance and measures from the Centers for Disease Control and Prevention (CDC).

To this end, Post Offices with more than one SSK should adhere to the following guidance:

  • Inner and/or Outer Lobby: Place a safe and secure barrier (shower curtain or sneeze guard) between the machines.
  • Post social distancing signage and place floor tape in the queue line (6 feet apart) and outside to maintain social distancing.
  • If space constraints prevent placing a barrier, post “Not in Use” sign on only one of the SSKs. If you have three kiosks located in close proximity, put the sign on the one in the middle. The kiosk must remain powered on.
  • Clean the machine and key pad regularly throughout the day.

USPS Mandatory Stand-Up Talk: Retail Lobby Equipment – Social Distancing

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