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USPS reminds employees of zero-tolerance policy

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The Postal Service is reminding employees that it has a zero-tolerance policy regarding workplace threats and violence.

The organization is committed to cultivating a positive and safe work environment that’s free of threats, intimidation, bullying and violence for all employees.

To help fulfill this commitment, a threat assessment team is available to respond to threats, assaults and potential violence at all postal locations. These teams are located at district and area offices and USPS headquarters in Washington, DC.

Team members are trained to assess the potential of danger or harm, whether implied or direct. The goals are to reduce risks to employees and the Postal Service, discourage inappropriate behavior and resolve conflicts.

Employees who’ve been threatened or believe they’re in a potentially unsafe situation that involves a co-worker, contractor, customer or management — or employees who are experiencing a domestic violence situation that could pose a threat in the workplace — should notify their immediate supervisor, the local threat assessment team and the Postal Inspection Service.

The zero-tolerance policy and reporting procedures are distributed by every district, area and headquarters by the end of March each year at all USPS locations.

All facilities must permanently post the policy on bulletin boards and in other prominent locations. The Postal Service wants all managers and supervisors to deliver a mandatory stand-up talk to employees to ensure they know how to contact their local threat assessment team.

The USPS social media policy stipulates that the use of social media must abide by all postal policy concerning appropriate conduct and threats of violence in the workplace.

Employees should report emergency situations to the Inspection Service at 877-876-2455 or call 911. The Inspection Service number is monitored 24/7.

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