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- Amazon recently began offering doorstep pickup from the U.S. Postal Service for select customer returns, a spokesperson for the e-commerce giant said in an emailed statement to Supply Chain Dive.
- The capability, which launched in the summer, is currently available to some customers for eligible items. “We’re always listening to customers and looking for ways to make returns even more convenient,” the spokesperson said.
- While Amazon didn’t specify the extent of the service’s coverage, Third Person CEO and founder Matthew Hertz said in a LinkedIn post USPS returns pickup was available for his Amazon order in Nashville, Tennessee. The free pickup required a box and a label.
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JC! I have a POV that’s packed everyday! Where am I going to fit it in if it’s within the 1st hour of delivery. Now I’m going to have to plan for pick ups and do more 2nd trips!
USPS doesn’t even make any money on Amazon, so why do they bend over backwards for them and forget about their own carriers. We are exhausted ‼️And how are the carriers going to be compensated?