USPS Reports On-Time Delivery Gains, Higher Customer Satisfaction for Holiday Surge

WASHINGTON — Through large investments in new technology and new logistics planning and execution, the U.S. Postal Service (USPS) significantly improved its delivery performance during this past holiday season. Mail items and packages were delivered within 2.5 days on average (16 billion in volume), compared to 2.8 days during the same period last year (Nov. 15 – Jan. 9). On-time … Read more

USPS OIG – Grievance Management

Background The U.S. Postal Service paid out more than $866 million in resolution of almost 3.5 million grievance payments from fiscal years (FY) 2022-2024. Grievances are typically complaints lodged by individual employees or unions about the implementation or interpretation of collective bargaining and local agreements concerning wages, hours, and conditions of employment. What We Did  … Read more

Martin Luther King Jr. Day is Jan. 19

Martin Luther King Jr. Day will be observed Monday, Jan. 19. King helped organize the 1963 March on Washington, where he delivered his landmark “I Have a Dream” speech. He also helped pave the way for the enactment of the Civil Rights Act of 1964 and the Voting Rights Act of 1965. In 1964, at … Read more

Interested in a supervisory job at USPS?

The Postal Service will offer three virtual job fairs for supervisory positions this year, starting in February. Topics to be covered during the fairs include: • The supervisory role, including responsibilities, potential career paths and how to find and apply for positions; • How to effectively respond to knowledge, skills and abilities questions to demonstrate … Read more

US Postal Service sent essential services letter to employees. Here’s what to know

The letter was real and sent to postal workers, but it didn’t signal a new policy or departure from normal practices. In January 2026, social media posts circulated an image of a letter allegedly sent to U.S. Postal Service workers. The letter stated it could serve as proof that the postal worker was classified as an essential employee, exempting them from certain … Read more

The Postal Service’s ‘Next Generation’ Electric Delivery Vehicles Cost $22,000 More Than Other Electric Vans

With commercial off-the-shelf vehicles readily available, cheaper, and already used in its fleet, why did the USPS decide to commission its new trucks from Oshkosh Defense? Oshkosh Defense, which produces rather mean-looking tactical vehicles for the American military (and has never before produced a delivery van), was awarded a multibillion-dollar contract in February 2021 to produce the NGDV for … Read more

Do you have Post Office photos from the past?

The USPS historical preservation architect would like to hear from you When Noel Roman recently visited the Postal Service’s Pilsen Station in Chicago, he was handed a folder filled with photos from the building’s construction in 1936. Grateful for the trove, the USPS historical preservation architect scanned and saved them as part of the facility’s … Read more

From Rural Carrier to USPS Supervisor

Leading USPS Employees with Experience and Respect   Years as a carrier helped shape this USPS supervisor’s approach to leadership. As a Supervisor of Customer Service at the U.S. Postal Service, my responsibility is to make sure every route is covered, every vehicle is ready and every carrier has what they need to do their … Read more

The USPS Tells Contractors No More Immigrant CDL Drivers. Here’s How We Got Here.

The U.S. Postal Service announced this week that it will begin phasing out non-domiciled commercial driver’s license holders from its contractor network, requiring trucking providers to either thoroughly vet these drivers through the Postal Inspection Service or stop using them entirely. The move aligns with the Trump administration’s aggressive crackdown on immigrant drivers, but if … Read more

This business was hoarding more than $10,000 worth of USPS pallets

Postal inspectors and employees at the Wilmington, DE, Processing and Distribution Center have recovered more than $10,000 worth of USPS pallets at one business in Delaware. The Postal Service provides mail transport equipment — including pallets, boxes, trays and tubs — to businesses to facilitate shipping. The businesses are expected to use the equipment only … Read more

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