Rural Carrier Hero

Rural Carrier Angela Darnell was delivering mail in Trafalgar, IN, recently when she heard someone yelling for help. She got out of her vehicle and found an older woman lying on the ground. The customer had fallen backward while pulling weeds in her yard and couldn’t get up. Darnell couldn’t lift the customer by herself, … Read more

Rural Carrier Kerry Honrath was recently delivering mail in Pulaski, WI, when she saw a vehicle roll across the four-lane state highway she was traveling. Honrath safely pulled over and parked her vehicle on the shoulder. She checked for oncoming traffic and ran to check on the other vehicle’s driver. The Postal Service employee found … Read more

Rural Carrier Lee Ann Austin was recently delivering mail in Manila, AR, when she saw a customer who had fallen outside her home. The woman, who runs an antiques store next to the house, had taken a tumble while she was picking up trash that had blown into the road. The customer had a laceration … Read more

Rural Carrier Joshua Toomey was delivering mail in Corydon, IN, recently when he heard someone yelling. The Postal Service employee looked around to see who it was. After some time, a voice piped up, “Mailman!” Toomey continued investigating and found a man who had tipped over in his motorized scooter on the grounds of an … Read more

Rural Carrier Lisa Chaffee was delivering mail recently to a senior living community in North Huntingdon, PA, when she noticed mail stacking up at one of the apartments. The man’s front door was ajar, so Chaffee called out to him and entered the home, where she found him lying on the floor of his living … Read more

Rural Carrier Connie Durbin was recently delivering mail to a residence in Stanford, KY, when she heard a cry for help. The Postal Service employee walked around the home and found a customer lying in a steep ditch under his riding lawn mower, which had rolled over during a turn. The man had been trapped … Read more

Rural Carrier Angela Webb was delivering mail in Mustang, OK, recently when she saw an unusual sight: boxes stacked in front of an older customer’s house. After knocking on the door and not getting an answer, Webb asked a neighbor to check on the customer. The Postal Service employee later learned that the woman had … Read more

Rural Carrier Teri Barrington was on her way to deliver mail in Olney, TX, when she saw a man walking along the shoulder of a highway. Barrington safely pulled over and spoke to the man, who told her he was walking to a nearby town to get help after his car broke down. The Postal … Read more

Rural Carrier Associate Christopher Williams was recently delivering mail in Lewisburg, KY, when he saw an older man passed out in a driveway. The customer’s pacemaker had malfunctioned, and his wife was in the house unaware of what had happened. Williams revived the man and propped him up against a car. The Postal Service employee … Read more

  Ballenger was on his normal 51-mile route, covering rural parts of St. Clair County. He was in the 1700 block of Mascoutah Ave. when he said something to a neighbor about the homeowner he hadn’t seen in days. A wellness check was made, where the 93-year-old homeowner was found on the floor. “It sounds … Read more

Rural Carrier Pam Lavalley was delivering mail in Gilbertsville, KY, recently when she saw an older woman lying on the ground outside. The customer had been trying to walk to an outdoor freezer to get a roast to make for supper, but lost her footing. She fell onto the concrete driveway, cracking her knee and … Read more

Mail carrier Connie Durbin was recognized Friday with the Postmaster General Hero Award. In July, Durbin was on her route in Lincoln County when she heard someone calling for help. She later discovered Kevin Stamper in a ditch with his riding lawnmower on top of him. Stamper said no one heard his calls for help … Read more

PASCO COUNTY, Fla. — A Pasco County postal worker is being hailed as a Halloween hero. It comes after she jumped into action to help a child choking on a piece of candy. “Honestly, it’s almost surreal, because I was not at all thinking. It just was pure drive. I wanted to make sure that … Read more

Rural Carrier Candace Rogge was parked recently in Rupert, ID, when a 5-year-old came up to her vehicle. “My grandpa’s not home. I don’t know where to go,” the child told Rogge. After finding out where the child’s mother worked, Rogge was able to contact her. The mother arrived immediately to pick up the child.

Rural Carrier Dennis Bergsbaken was driving recently in Pulaski, WI, when he spotted a car with a flat tire. He safely pulled over to assist the motorist and then went on his way. Later, the driver took to a local Facebook page to thank the Postal Service employee for going “above and beyond to help.” … Read more

Rural Carrier Forrest Carrillo was delivering mail to a home in Yountville, CA, when he encountered an older customer on the ground in her garden. The woman, who was unable to lift herself, called out for help when she saw the Postal Service employee. The customer told Carrillo she had tripped over her flowerpots. While … Read more