Rural Carrier Dylan Mickelson was delivering mail in Frazee, MN, recently when he came upon a tool shed engulfed in flames. The Postal Service employee called 911 and alerted the homeowners, who had no idea that the structure was on fire. The homeowners’ daughter later sent a note to Mickelson thanking him. Employees featured in … Read more
She said she was delivering the family’s mail along with a larger package. Normally, she would just leave it in the mailbox or on the front steps, but she didn’t want the package to get wet as the forecast called for rain. When she walked behind the house towards the covered porch, she heard Buddy … Read more
Rural Carrier Jeffrey Ballenger was on his route in Belleville, IL, recently when he noticed mail accumulating in a customer’s mailbox. The customer, a 93-year-old veteran, usually picked up his mail every day. Ballenger knocked on the man’s front door but got no response. The Postal Service employee then shared his concern with the customer’s … Read more
Rural Carrier Angela Darnell was delivering mail in Trafalgar, IN, recently when she heard someone yelling for help. She got out of her vehicle and found an older woman lying on the ground. The customer had fallen backward while pulling weeds in her yard and couldn’t get up. Darnell couldn’t lift the customer by herself, … Read more
Rural Carrier Kerry Honrath was recently delivering mail in Pulaski, WI, when she saw a vehicle roll across the four-lane state highway she was traveling. Honrath safely pulled over and parked her vehicle on the shoulder. She checked for oncoming traffic and ran to check on the other vehicle’s driver. The Postal Service employee found … Read more
Rural Carrier Lee Ann Austin was recently delivering mail in Manila, AR, when she saw a customer who had fallen outside her home. The woman, who runs an antiques store next to the house, had taken a tumble while she was picking up trash that had blown into the road. The customer had a laceration … Read more
Rural Carrier Joshua Toomey was delivering mail in Corydon, IN, recently when he heard someone yelling. The Postal Service employee looked around to see who it was. After some time, a voice piped up, “Mailman!” Toomey continued investigating and found a man who had tipped over in his motorized scooter on the grounds of an … Read more
Rural Carrier Lisa Chaffee was delivering mail recently to a senior living community in North Huntingdon, PA, when she noticed mail stacking up at one of the apartments. The man’s front door was ajar, so Chaffee called out to him and entered the home, where she found him lying on the floor of his living … Read more
Rural Carrier Connie Durbin was recently delivering mail to a residence in Stanford, KY, when she heard a cry for help. The Postal Service employee walked around the home and found a customer lying in a steep ditch under his riding lawn mower, which had rolled over during a turn. The man had been trapped … Read more
Rural Carrier Angela Webb was delivering mail in Mustang, OK, recently when she saw an unusual sight: boxes stacked in front of an older customer’s house. After knocking on the door and not getting an answer, Webb asked a neighbor to check on the customer. The Postal Service employee later learned that the woman had … Read more
Rural Carrier Teri Barrington was on her way to deliver mail in Olney, TX, when she saw a man walking along the shoulder of a highway. Barrington safely pulled over and spoke to the man, who told her he was walking to a nearby town to get help after his car broke down. The Postal … Read more
Rural Carrier Associate Christopher Williams was recently delivering mail in Lewisburg, KY, when he saw an older man passed out in a driveway. The customer’s pacemaker had malfunctioned, and his wife was in the house unaware of what had happened. Williams revived the man and propped him up against a car. The Postal Service employee … Read more
Ballenger was on his normal 51-mile route, covering rural parts of St. Clair County. He was in the 1700 block of Mascoutah Ave. when he said something to a neighbor about the homeowner he hadn’t seen in days. A wellness check was made, where the 93-year-old homeowner was found on the floor. “It sounds … Read more
Rural Carrier Pam Lavalley was delivering mail in Gilbertsville, KY, recently when she saw an older woman lying on the ground outside. The customer had been trying to walk to an outdoor freezer to get a roast to make for supper, but lost her footing. She fell onto the concrete driveway, cracking her knee and … Read more
Mail carrier Connie Durbin was recognized Friday with the Postmaster General Hero Award. In July, Durbin was on her route in Lincoln County when she heard someone calling for help. She later discovered Kevin Stamper in a ditch with his riding lawnmower on top of him. Stamper said no one heard his calls for help … Read more
PASCO COUNTY, Fla. — A Pasco County postal worker is being hailed as a Halloween hero. It comes after she jumped into action to help a child choking on a piece of candy. “Honestly, it’s almost surreal, because I was not at all thinking. It just was pure drive. I wanted to make sure that … Read more
Rural Carrier Candace Rogge was parked recently in Rupert, ID, when a 5-year-old came up to her vehicle. “My grandpa’s not home. I don’t know where to go,” the child told Rogge. After finding out where the child’s mother worked, Rogge was able to contact her. The mother arrived immediately to pick up the child.