Your National Board and NSS employees have been receiving questions about rural carriers being asked for unusual measures prier to delivering such as requesting to take carriers temperature or requiring the carrier to sign a health form. Let’s be clear: You are not required or encouraged to follow these instructions to effect delivery.
Linked below you will find a mandatory stand-up talk entitled “Staying Vigilant/Customer Interactions for Carriers” with instructions on how you should respond.
Mandatory Stand-up Talk: Staying Vigilant-Customer Interactions for Carriers
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