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This case involves management requiring carriers to maintain PS Form 4232 for each customer on the route even though the route has 911 addressing. The parties agree only rural carriers that provide service to customers that have Rural Route and box number style addressing are required to maintain a roster of customers. Handbook PO-603, section 231, states is not necessary to include on the roster those customers authorized to use house numbers and street names as their address.
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Source: NRLCA.ORG
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