Rural Carrier Angela Webb was delivering mail in Mustang, OK, recently when she saw an unusual sight: boxes stacked in front of an older customer’s house.
After knocking on the door and not getting an answer, Webb asked a neighbor to check on the customer.
The Postal Service employee later learned that the woman had been stuck in her chair because her walker had rolled away and she was too weak to retrieve it. The woman’s phone also was out of reach.
“If Angie weren’t so attentive to her customer’s daily habits, the woman would have died,” said Teresa Heller, a local customer services supervisor. “The woman was dehydrated and had only another day or two to survive. Thanks to Angie, the elderly woman got the help she needed.”
The woman recovered but was moved to a nursing home.
Employees featured in “Heroes” receive letters of commendation through the Postmaster General Heroes’ Program. The nomination form is available on Blue.
