Ruralinfo.net is not sponsored or authorized by the NRLCA, the USPS or any state or local association. The materials on Ruralinfo.net’s web site are provided “as is”. They are presented here for informational use only. See Full Disclaimer

USPS Starts Service Performance Measurement (SPM) Sampling on Rural Routes Starting Saturday, September 19, 2015

The NRLCA is aware that many carriers have already been given service talks on the Service Performance Measurement (SPM) over the last couple of weeks. The USPS prematurely put out talks and begin dates prior to the NRLCA and the USPS agreeing on the terms for this new work function. The NRLCA and the USPS have agreed on compensation and the process for compensation for this new work function for the interim period. The USPS will start the functionality of SPM beginning this Saturday September 19, 2015 across the country. Rural carrier will be compensated 50 seconds for each delivery address that receives a SPM work order and 70 seconds for each SPM work order received for a collection box. Rural carriers will record each day in the comments section of the 4240 when a SPM work order is received. Rural carriers when alerted with an audio or visual alert will not look at the MDD until they are stopped at the next delivery point.

The parties agree that all leave replacements will be compensated on 1314-A each pay period.
Regular carriers will be compensated via 8127 each accounting period (2 pay periods).

The parties agree that after data collection begins, the interim compensation may be adjusted. If the SPM becomes a permanent work function the parties will discuss the appropriate way to build this new work duty into the route evaluations.

Please review the documents below:

Source: News Info

84 Comments
Inline Feedbacks
View all comments
Sam Williams
Sam Williams
8 years ago

So what exactly is this? I didn’t quite understand the article.

Brandon 'Robs' Robertson
Brandon 'Robs' Robertson
8 years ago

They told us at our office this was only gonna apply to city carriers for the time being.. Only they got the service talk the other day

Ruralinfo.net
Ruralinfo.net
Reply to  Brandon 'Robs' Robertson
8 years ago

I think it already started for city carriers. This update is from our union and shouldnt start for rurals until Sat**day..

Kimberly Gentry
Kimberly Gentry
Reply to  Brandon 'Robs' Robertson
8 years ago

We got this talk yesterday, city and rural

Shari D Gear
Shari D Gear
8 years ago

We have been doing the rural scanner study at our office for months. We will start measuring the Mail on Sat. I believe this is only happening at designated study offices. Not all offices in my area are included in the study.

We were one of the first offices to get the new scanners, and we just got NEW NEW updated scanners. What a waste of $$.

Emily Martin Morse
Emily Martin Morse
8 years ago

Linda Posey-Mize Jennifer Martin Sparks , Amy Smith Crain Lee Ann Franklin

Denise Sweeten
Denise Sweeten
8 years ago

Wow is this for all offices? because this is the first i have heard of it. This is the worst company for getting info to where it needs to be .. and it should not be this way!

Daniel Kolodzinski
Daniel Kolodzinski
Reply to  Denise Sweeten
8 years ago

anyone with the new scanners

Denise Sweeten
Denise Sweeten
Reply to  Denise Sweeten
8 years ago

Well we have them .. guess i ask the boss about it tomorrow thanks 🙂

April Brown Graham
April Brown Graham
Reply to  Denise Sweeten
8 years ago

Go ask your pm
They should have told you this week.

Melinda Lay Smith
Melinda Lay Smith
8 years ago

No talk about this has been given in our office.. What is this exactly,what does this mean?

Daniel Kolodzinski
Daniel Kolodzinski
8 years ago

my stand up was today. boss explained it perfectly to me. my summary is not as good though: once a week about, you’ll get a pop up message that asks if you’re at an address…you say yes or no. if you say yes then you scan any barcode on every piece of mail for that address that day. if a piece doent have a barcode, then you dont scan it. if you say no, then when you get to that address you have to hit ESC and W and the window will pop up and you’ll commence with the above.

Chelsea Lanius
Chelsea Lanius
Reply to  Daniel Kolodzinski
8 years ago

Your explanation was alot better than the one we got this morning.

Kayla Rim-Girl Floridia
Kayla Rim-Girl Floridia
8 years ago

Michael Nocton ?

Tonya Myers
Tonya Myers
8 years ago

following….

Anita Minardi
Anita Minardi
8 years ago

No info in our office either ! Not surprised !

Paige Holthaus
Paige Holthaus
8 years ago

Kelly Brooks Haynes Jonathan Gardner

Cindy Hier
Cindy Hier
8 years ago

We were told it started for city AND rural this past Monday. They said city carriers have already had some, but I don’t think any of us rural have, yet. Our stand up was Sat**day.

Carol Cummings
Carol Cummings
Reply to  Cindy Hier
8 years ago

Well I had one on my route on Wednesday….and let me tell u I AM NOT pleased with this. I was on a busy road and I scanner started talking. They tell u an address and how many mail pieces they want scanned for that address. I have called OSHA. They do not like the idea but outside the building they have no jurisdiction… Decided me to DOT. They do NOT like it either…suggest we fill out form 1767 internal safety form and when nothing gets done they will step in….please everyone fill these forms out. It might be your… Read more »

Lori Anna
Lori Anna
8 years ago

I’m an rca so I haven’t worked all week, even tho I read the article I don’t understand everything its saying and I do work this Sat**day. Can anyone explain to me?

Paige Holthaus
Paige Holthaus
8 years ago

We haven’t received any info in my office?!

Jonathan Gardner
Jonathan Gardner
Reply to  Paige Holthaus
8 years ago

Nothing……
I have heard nothing either.

Kelly Brooks Haynes
Kelly Brooks Haynes
Reply to  Paige Holthaus
8 years ago

Just got it today. Service talk tomorrow. Lol

Jonathan Gardner
Jonathan Gardner
Reply to  Paige Holthaus
8 years ago

Stay out of this Kelly Brooks Haynes 🙂

Paige Holthaus
Paige Holthaus
Reply to  Paige Holthaus
8 years ago

So someone needs to guide me Sat**day morning, I won’t be there tomorrow;)

Janet Siegelman
Janet Siegelman
8 years ago

We still have the old scanners. Rural carriers. City has new scanners.

Nathan VanAken
Nathan VanAken
Reply to  Janet Siegelman
8 years ago

I am a rural and we have had new scanner for months

Carol Hickey Grieves
Carol Hickey Grieves
Reply to  Janet Siegelman
8 years ago

We have had new scanners also for awhile.

Vivian Mattis Baldwin
Vivian Mattis Baldwin
8 years ago

It does start on Sat… For us Rural Carriers…

Michael Shipman
Michael Shipman
8 years ago

Dot Marcum Choate Sean Choate Eve Brooks

Butch Rahne
Butch Rahne
8 years ago

I haven’t heard of this in my office.

john
john
8 years ago

We still don’t have our scanners!!

Jay Hayden
Jay Hayden
8 years ago

What is this, Sharon Hallman-Moyer?

Sharon Hallman-Moyer
Sharon Hallman-Moyer
Reply to  Jay Hayden
8 years ago

This is a test that we maybe part of. I over heard Terry say the scanner was talking yesterday. Lol

Jay Hayden
Jay Hayden
Reply to  Jay Hayden
8 years ago

Does this mean I have to start carrying my scanner to the door, and how do I get the 8127? We’ll talk about this on Sat**day. LoL

Louis Colee
Louis Colee
Reply to  Jay Hayden
8 years ago

w*f is this c**p?

Louis Colee
Louis Colee
Reply to  Jay Hayden
8 years ago

Sounds like a backdoor mail count to me.

Jay Hayden
Jay Hayden
Reply to  Jay Hayden
8 years ago

It’s probably part of the new standards, as well as the new way we’ll be counted in the future.

Sharon Hallman-Moyer
Sharon Hallman-Moyer
Reply to  Jay Hayden
8 years ago

Just keep in mind we haven’t had the service talk.

Jay Hayden
Jay Hayden
Reply to  Jay Hayden
8 years ago

But they did hand out that stupid memo.

Louis Colee
Louis Colee
Reply to  Jay Hayden
8 years ago

What memo?

Jay Hayden
Jay Hayden
Reply to  Jay Hayden
8 years ago

The memo about scanning things at the exact point of delivery.

Louis Colee
Louis Colee
Reply to  Jay Hayden
8 years ago

Oh that memo

Connie Tibbit Miller
Connie Tibbit Miller
Reply to  Jay Hayden
8 years ago

We were told. Read this and sign that. That was our talk. Lol

Sharon Hallman-Moyer
Sharon Hallman-Moyer
Reply to  Jay Hayden
8 years ago

That’s horrible!!

Marcus Riley
Marcus Riley
8 years ago

I bet we never get paid for it on 8127! I bet it is something we are forced to do just like all this clerk work we are forced to do because the clerks are either too lazy to do it or they are too busy. We have a clerk serving as a 204B who’s job is to do dispatch. Because he is serving as 204B, RCA’s are doing dispatch. This only becomes a problem when there are routes down and regular carriers are being called in to work. I told them as long as they have RCA’s doing dispatch… Read more »

William Mcintyre
William Mcintyre
Reply to  Marcus Riley
8 years ago

What clerk
Work?

Jim Davis
Jim Davis
8 years ago

“The Pilot is scheduled at 55 sites for August 10-September 12, 2015. National training will occur in early September, with national sampling beginning September 14. Click here for a complete list of Pilot sites.”

Sheri Harrison
Sheri Harrison
8 years ago

Only place I know that spends $5 to make $1

RickandKathy Bless
RickandKathy Bless
8 years ago

Let me guess , its all built in , no extra time.

Jasper Moore
Jasper Moore
8 years ago

Not only regulars “ALL” couriers including Rca, cca, etc… have to do the same!! Roch**le Harpold Cotton

Jesse Koleszar
Jesse Koleszar
8 years ago

This is news to me. Have not heard a word. Read the article and this function sounds like a major waste of time.

Lisa Ann Cogan
Lisa Ann Cogan
8 years ago

In the Q & A section, it states that ONLY the city carriers will be getting the “samplings”. I read ALL that BS to find out we aren’t included at this time. Then there’s the instructions for rural pay! They need to decide… No talk in our office yet, either.

Lida Whitehill Jenkins
Lida Whitehill Jenkins
8 years ago

I actually laughed at our pm on Monday when she said there will be no rural compensation for this. Didn’t take long for that to change!

Jonathan Rieg
Jonathan Rieg
8 years ago

We didn’t get our scanners yet!

Miles Kinney
Miles Kinney
8 years ago

What a great day to start!

Gerry Nance
Gerry Nance
8 years ago

Im so confused. What is today’s date? Is this an old post?

April Brown Graham
April Brown Graham
8 years ago

Mike Nissly

Trisha Pratt
Trisha Pratt
8 years ago

Reba Hall Oper!!!!!!!?!??!

Andrea Collins Hollingsworth
Andrea Collins Hollingsworth
8 years ago

We had a service talk about this Monday. They said it would start Monday. I guess they were wrong.

Melissa Kindt
Melissa Kindt
8 years ago
Cynthia Favalora
Cynthia Favalora
8 years ago

Just ignore it and after it gives its little speel of ft from address just press esc…..done

Lynda Williams
Lynda Williams
8 years ago

We were told today rurals are now excempt from this program

Trisha Pratt
Trisha Pratt
Reply to  Lynda Williams
8 years ago

Yeah..PM told us about it this morning. This afternoon..he says..never mind??!?

Lynda Williams
Lynda Williams
Reply to  Lynda Williams
8 years ago

yep, tues we had the standup. Today they said ignore it if we get prompts.

Bridget Middlestate
Bridget Middlestate
8 years ago

It started on Monday for us

Lee Neilsen Shelly
Lee Neilsen Shelly
8 years ago

They canceled ours today (Thursday 9/17) utf. It sounds to me like a glorified count (that they weren’t supposed to have). Sigh…..

Colleen Daves
Colleen Daves
8 years ago

I want to know what do we get out of it?

Rayeann Reeves
Rayeann Reeves
Reply to  Colleen Daves
8 years ago

here is how you get out of it, resign your position at the post office and you will no longer have to do the duties you are paid to do.

Hersh Howard
Hersh Howard
8 years ago

Pays 70sec 8127 reg.
1314 green card rca

David S Wilcox
David S Wilcox
8 years ago

Never ever underestimate the clusterf’ness of this organization.

Laura Harmon
Laura Harmon
8 years ago

Sounds like a complete waste of time….better make 5 o’clock , rush rush rush, oh hey let us annoy the h**l out of you with extra time consuming nonsense while you’re at it…jeez…here’s a thought, let us deliver the d**n mail like we all know how to do and stop adding more stupid c**p for us to do and shortening our time limits. Ok rant over….yours truly, an annoyed rca

Candy Robertson Reeves
Candy Robertson Reeves
8 years ago

as a RCA I am reading as much about it as possible since I work this Sat**day…reckon they will talk to us again Sat**day on it

Michael Nocton
Michael Nocton
8 years ago

Same old postal bulls**t. They implement before the craft knows what’s going on.

Sue McNutt Cook
Sue McNutt Cook
8 years ago

Tim Edwards Sr

Michael D. Williams
Michael D. Williams
8 years ago

This thing really irked us. It did this before the house and we had four boxes before it and one had a package to scan. Had to dig that mail out.

Daniel Kolodzinski
Daniel Kolodzinski
Reply to  Michael D. Williams
8 years ago

then you hit ESC to make it go away. when u get back to the house, hit ESC and then W (or some other letter) and it’ll bring up the prompt and then proceed.

Michael D. Williams
Michael D. Williams
Reply to  Michael D. Williams
8 years ago

thanks. Would be nice if we received some instructions on these things.

Daniel Kolodzinski
Daniel Kolodzinski
Reply to  Michael D. Williams
8 years ago

my boss got some thing in his email and read it to me.

Reba Hall Oper
Reba Hall Oper
8 years ago

We are rural study office, told yesterday this starts Sat**day and measurements also. This morning we were told the measurements for Sat**day were cancelled but the other scan thing was a go. Then about 15 minutes later supervisor got an email telling him since we are a study site we aren’t included in the new scan study. Now if they could figure out how to stay in the “R” setting after you enter into it instead of every time you hit enter it goes back to original screen and you have go back to “R” to finish what you were… Read more »

Cammie Cofield Alexander
Cammie Cofield Alexander
8 years ago

The scanner talked to me & it was 3 boxes behind where I was delivering so I had to turn around & go back to the Box it alerted then I had to take all the letter out of the Box & scan the bar codes! and of course this is just another thing we as carriers have to do with out being paid!!!

Daniel Kolodzinski
Daniel Kolodzinski
Reply to  Cammie Cofield Alexander
8 years ago

My pm says they’ll be paying us actual time

Melissa Rodgers Alstrin
Melissa Rodgers Alstrin
8 years ago

My supervisor doesn’t even know what a 8127 is. I was like really. So he said he will have to check into it. Lol