Rural Carrier Camille Graves was delivering a package to a customer in Brookfield, MA, when she heard a cry for help from inside the home.
Braves entered the residence and found an older woman lying on a cold floor. The customer had fallen the night before and was unable to get up.
The Postal Service employee called 911 and stayed with the woman until an ambulance arrived.
The customer is currently recovering in a rehabilitation facility.
