Rural Carrier Kellie Vail noticed a customer on her route in Olathe, KS, hadn’t picked up his mail in several days. The postal employee grew concerned and decided to knock on the door. The customer responded that he had fallen down his stairs three days prior. Vail contacted emergency services ...

Rural Carrier Eugene Petrucci was delivering on his route in Furlong, PA, when he noticed flames coming from a customer’s garage. While it was clear there was no one home, the postal employee was familiar with the family and knew they had three dogs. He parked his vehicle and ran ...

Rural Carrier Jennifer Winfrey was recently on duty in Minden, LA, when she heard an older customer yelling for help. Winfrey rushed to aid the woman, who had fallen inside her home and sustained multiple lacerations. The Postal Service employee immediately called the customer’s son, at her request, and rendered ...

Rural Carrier Associate Joseph Eskew was delivering mail on a frigid December day in Riner, VA, when he spotted a 92-year-old customer who had fallen in her driveway. Eskew rushed to check on the woman, who asked him to help her back to her house. He safely carried her inside ...

Danielle Toler, a rural carrier, was recently making deliveries in Republic, WA, when she grew concerned about an older customer whose mail was piling up. Toler alerted the local Post Office, which contacted the woman’s family members. They checked on the customer, found her to be critically ill and made ...

Rural Carrier Jessica Reimers was recently delivering mail on an icy day in Fullerton, NE, when she came upon a car overturned in a ditch, with an older driver climbing out of the vehicle. Reimers immediately called 911 and guided the woman to safety. The Postal Service employee comforted the ...

Olivia Allee, a rural carrier associate, was making deliveries in December in California, MO, when she spotted an older customer who’d fallen outside. The man asked Allee for help, but she couldn’t safely lift him, so she immediately called 911. The Postal Service employee then located a blanket to warm ...

Shawn Jones, a rural carrier, was recently delivering mail in Moodus, CT, when she heard an older customer yelling for help. Jones saw the woman lying on the kitchen floor, found the door locked and immediately called 911. The Postal Service employee remained on the scene until emergency responders arrived ...

DOYLESTOWN TWP., Pa. — A Bucks County postal carrier was honored for saving two dogs from a burning home in Buckingham Township. Eugene Petrucci was given the Postmaster General Hero Award at the Furlong Post Office on Tuesday morning. Petrucci said he was doing his usual route when he noticed ...

Denise Dabney, a rural carrier, was recently delivering mail in Crewe, VA, when she spotted smoke billowing from a residence. Dabney, who also serves the community as a volunteer emergency responder, immediately called 911 and assisted neighbors in rescuing three customers from the home. Firefighters soon arrived to battle the ...

Judith Wilbourn, a rural carrier in Okemah, OK, was recently making deliveries when she grew concerned about a customer whose mail was piling up unusually. Wilbourn alerted the woman’s neighbors, who soon checked on her and found her stranded in her yard, where she’d fallen several days earlier. They ensured ...

Rural carrier Olivia Allee was awarded with a Postmaster General Hero award from California Postmaster Krystal Drone on Feb. 21, for her quick work attending to the safety of a local customer. According to a summery of events, while delivering mail, Allee found a note from the customer offering a ...

Jerelyn Morton, a rural carrier in Stockbridge, GA, was recently delivering mail when she spotted a customer, James Alexander, unconscious in his garage. Morton sprang into action, enlisting the help of his neighbor Roberta Richardson, calling 911 and performing CPR on him for five minutes until emergency responders arrived and ...

Rural Carrier Robert Parnell was recently delivering mail in Sturgeon, MO, when he came upon a 2-year-girl and her dog as they were walking by themselves along a railroad track. Parnell immediately stopped to check on the toddler, who was crying and said she was lost. The Postal Service employee ...

Rural Carrier Malenia Orr was recently making deliveries in New Springfield, OH, when she grew concerned about a customer whose mail was piling up unusually. She soon saw a police officer and asked him to check on the man. The customer was found deceased, with his dog inside the residence ...

Julie Gould, a rural carrier in Charlotte, VT, was recently delivering mail when she noticed a car parked alongside a road. She grew concerned when she saw that the driver was slumped over the steering wheel, so she immediately stopped to check on the woman. Gould found the driver to ...

Rural Carrier Darla O’Brien was recently delivering mail in Hennessey, OK, when she spotted a grass fire that threatened a barn and a tractor. Seeing no one else around, O’Brien immediately called 911 and safely stamped out part of the blaze to prevent it from destroying the structure and equipment ...