Eddyville, KY, Rural Carrier Deanna Shugars was delivering mail recently when she spotted a woman lying on the ground. The woman had fallen while feeding her cats and had been immobile for about six-and-a-half hours. The woman was suffering from hypothermia and experiencing pain in both her neck and hip ...

Fort Worth, TX, Rural Carrier Wesley Schramm began to smell smoke after completing a recent delivery at a house. When he looked back at the home, he saw its roof was engulfed in flames. Schramm called 911 and knocked on the door until someone answered. The occupants, including a family ...

Long Prairie, MN, Rural Carrier Daniel Masteller recently noticed uncollected mail in a customer’s box and knocked on the woman’s front door. When he didn’t receive a response, he contacted police. Officers arrived and found the woman in poor health. The temperature inside the house was 34 degrees. Emergency responders ...

East Amherst, NY, Rural Carrier Gloria Geist recently took a call from a woman who asked her to check on the woman’s mother, who had just fallen and broken her leg. Geist went to the mother’s home, found her and immediately called 911. She also got the woman a blanket ...

Schererville, IN, Rural Carrier Michael Biedakiewicz was delivering mail recently when he noticed a home’s garage had caught fire. Biedakiewicz called 911 and alerted the residents, who escaped safely. Firefighters arrived and got the blaze under control before it seriously damaged the house. Employees featured in “Heroes’ corner ” also ...

Moxee City, WA, Rural Carrier Tina Liniger was delivering mail recently when she spotted a little girl wandering down a roadside ditch. Liniger knew where the 3-year-old child lived and took her home. The girl’s mother was not aware her daughter had wandered off and was grateful for Liniger’s help ...

Mena, AR, Rural Carrier Sandy Rummell recently called 911 when she noticed a building burning next to a customer’s house. She also alerted the customer, who safely escaped before firefighters arrived and extinguished the blaze. The customer was grateful for Rummell’s actions. Source: Sandy Rummell, Mena, AR | USPS News ...

Westbrook, MN, Rural Carrier James Patterson recently approached a customer’s door with a package. After knocking, he heard a faint cry for help. Patterson found the customer in the basement. She was in pain after falling and breaking her hip. Patterson called 911 and stayed with the woman until medical ...

Naples, FL, Rural Carrier Toni Staples was leaving work on a recent day when she heard screaming coming from a nearby parking lot. Staples found a woman sitting in the passenger seat of a car that was slowly rolling backward toward six lanes of traffic. Staples jumped into the driver’s ...

Pocatello, ID, Rural Carrier Lesley Greenwell was on her route recently when she spotted a truck engulfed in flames. Greenwell stopped to see if the occupants needed help. They told her they were okay but had no cell phone reception, so Greenwell drove to the nearest house and asked the ...

Rainsville, AL, Rural Carrier Tanya Lyons was delivering mail recently when she spotted a doghouse on fire near a mobile home. Lyons knew the homeowner probably was sleeping, so she repeatedly knocked on the door and windows until he answered. Together, they pulled the doghouse away from the chained pet ...

Eddyville, KY, Rural Carrier Linda Brazell was delivering mail recently when she noticed a truck on fire near a house garage. After calling called 911 and alerting the Postmaster, Brazell got a hose from the front of the house and helped keep the fire from spreading. The fire department arrived ...

Summerville, GA, Rural Carrier Eugene Brown was on his route recently when he noticed a car that had run off the road and flipped over. The injured driver was trapped inside. Brown called 911 and stayed with the woman until help arrived. Source: Summerville, GA, Rural Carrier Eugene Brown | ...

Hudson, WI, Rural Carrier Elizabeth Lanners was delivering mail recently when she saw smoke pouring from two nearby buildings. After Lanners called 911, the fire department was dispatched to put out the blaze. Because of Lanners’ quick actions, the damage was limited and no one was injured. Source: Heroes’ corner ...

A United States Postal Service employee acted quickly to save one of the properties in her delivery range Monday morning, extinguishing a fire before it could spread to a home. 64-year-old Jackie Mayne, a rural carrier and 20-year employee with USPS, was making her rounds to the over 500 mailboxes ...

Mogadore, OH, Rural Carrier Debra Goeden was delivering mail recently when she saw a woman lying in a breezeway. The injured woman had fallen almost an hour earlier. The woman declined medical attention, so Goeden helped her home. A neighbor arrived to care for her. Source: Mogadore, OH, Rural Carrier Debra ...

Bigfork, MT, Rural Carrier Cay Reynolds was approaching the last mailbox on her route during a recent snow storm when she noticed a woman lying on the road. The woman was soaking wet and appeared to be in great pain. Her dog was nearby. Reynolds wrapped her coat around the ...