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Employee plays it cool, saves customer’s life

James Lange, a rural carrier associate, was delivering mail on a scorching July day in Omaha, AR, when he spotted a customer in distress in a yard outside a residence. Lange rushed to check on the man, called 911 and comforted him until emergency responders arrived. The customer was hospitalized ...

Basic wage increase coming for rural carriers on November 19th, 2022

According to Article 9.1.A.2 of the National rural carrier contract, rural carriers will receive a basic wage increase on November 19th, 2022 of 1.3% of the appropriate February 27, 2021, salary schedule. Will rural carriers get it on time or will it be delayed like everything else due rural carriers? ...

2022 NRLCA National Convention Proceedings are now available

The 2022 National Convention Proceedings are now available. Members can view and download here: https://t.co/dbf6gFgfiL. Happy reading! — National Rural Letter Carriers' Association (@NRLCA) October 27, 2022 ...

Mail, dog were clues to customer in distress

Rural Carrier Michael Elkins was making deliveries on a recent Monday in Mount Gilead, NC, when he grew concerned about an 86-year-old customer who lives alone and had not picked up her Saturday mail as usual. As Elkins approached her house to check on the woman, he heard her normally ...

USPS Health Benefits Plan for Non-Career Employees (RCAs)

The USPS Health Benefits Plan (USPSHB) is open to non-career employees, including RCAs. Eligibility To be eligible for USPS Health Benefits (USPSHB) Plan enrollment you must meet one of these requirements: Be a City Carrier Assistant (CCA), Mail Handler Assistant (MHA), Postal Support Employee (PSE), non-career rural carrier (except ARCs), ...

Rural Carrier carries injured customer to safety

Rural Carrier Tony Merschman was recently delivering mail when he spotted a customer who’d fallen in her driveway and couldn’t get up on her own. Merschman rushed to the woman’s aid and safely carried her inside her residence. She declined medical attention, but the Postal Service employee was concerned about ...

2022 Christmas Pay Procedures for Rural Carriers

The 2022 Christmas period for rural carriers begins Saturday, December 3, 2022 (Week 1, Pay Period (PP) 26–2022), and ends Friday, December 23, 2022 (Week 1, Pay Period 01-2023). During this period, certain timekeeping and pay rules apply. Timekeepers, including postmasters, supervisors, and other employees responsible for rural carrier time ...

Rural Carrier averts one tragedy, responds to another

Rural Carrier Associate Keith Cooper was recently delivering mail in Point, TX, when he came upon an 83-year-old customer sprawled out in a ditch near her mailbox. Cooper rushed to aid the woman, who had fallen two hours earlier while gathering kindling for the winter. He safely helped her stand ...

A letter to the Postmaster General from rural carriers

Sent to Ruralinfo from a rural carrier Dear Postmaster General, We hear your words about the changes and how we need to be patient as you transform us into a better, more efficient, organization. I know that I am not alone when I say our patience has turned into frustration ...

Rural carrier’s PA route is 115 scenic miles

Dushore, PA, with a population of 552, is tiny by most standards. But in Sullivan County — which is also known as the “Gem of Endless Mountains” — the town is a humming metropolis. For starters, it has the traffic light — that’s right, there’s one light in the entire county. And ...

Rural Carrier swoops in to rescue injured pedestrian

Albert Dangelantonio Jr., a rural carrier associate, was recently delivering mail in Bridgewater, CT, when he saw an older customer take a spill while walking two dogs. Dangelantonio stopped to check on the man and found him to be disoriented and bleeding profusely. The Postal Service employee immediately called 911 ...

Wandering customer with dementia rescued by rural carrier

Terry Curry, a rural carrier in Jeffersonville, GA, was recently delivering mail when she came upon an older customer walking along a dirt road on a day with triple-digit temperatures. Curry stopped to check on the woman, who said she was on her way to her son’s home but didn’t ...

Rural Carrier saves customer stranded with broken hip

Rural Carrier Heather Parmley was recently making deliveries in Hughson, CA, when she grew concerned about an older customer who had not collected mail as usual. Parmley spoke through the front door but got no response, at which point a neighbor came out and offered to call the woman. When ...

2022 – New Guarantee Year provisions important to rural carriers

There are certain rural carrier provisions that happen around the new Guarantee year and the end of the year.  I have summarized them below with links to more information.  Pay close attention to anything highlighted, or you may end up being surprised. Guarantee Year The new Guarantee year starts on ...

Rural carrier responds to ATV accident

Julie Bish, a rural carrier, was recently delivering mail in New Bethlehem, PA, when the sight of a downed mailbox gave her pause. She soon spotted the apparent cause: an all-terrain vehicle that had crashed nearby. The Postal Service employee stopped to take a closer look and found a man ...

How to request your copy of 2022 National Convention verbatim transcript

The verbatim transcript of the 2022 National Convention is available by request in hard copy to all NRLCA members. Find the form here to request your copy today: https://t.co/4YqcXUtalj — National Rural Letter Carriers' Association (@NRLCA) September 28, 2022 ...