When Rural Carrier Margaret Denney recently delivered a package to an older customer’s home in Hayden, AL, the woman’s daughter answered the door. As they greeted each other, Denney heard someone calling out for help, and they soon discovered that the customer had fallen in a side yard. The daughter couldn’t lift the woman on … Read more
When Rock, WV, Rural Carrier Patricia Matney recently rushed to the aid of a riding lawn mower accident victim, she was helping not only a customer, but a Postal Service colleague. Matney was delivering mail at the man’s residence when she saw that he was trapped beneath an overturned mower with smoke pouring from it. … Read more
Rural Carrier Associate Kimberly Huckabey was recently delivering mail on her route in Noel, MO, when she spotted smoke billowing from a house. Huckabey immediately called 911, and although she knew that the homeowners were away on vacation, she checked around outside the residence to make sure no people or pets were in danger. Emergency … Read more
An older Postal Service customer in Calverton, NY, recently got life-saving help from an attentive rural carrier. Terry Dion was delivering mail to the man, John Stippell, when she noticed that he seemed unwell. Dion called 911 and stayed with Stippell until emergency responders arrived and took him to a hospital for treatment of a … Read more
In Albia, IA, Rural Carrier Mary Conway heard a woman screaming for help as she stood next to a man slumped over the steering wheel of a riding lawn mower. Conway rushed over and found that the man wasn’t breathing and had no pulse. While 911 was called, Conway and a neighbor took the man … Read more
In Hollywood, MD, Rural Carrier Beverly Yowell had a package for an older woman, whom she found bleeding after a tumble down steps at home. Yowell called 911, stayed with the customer until paramedics arrived, and later checked on her to make sure she was resting comfortably.
In Gridley, CA, Rural Carrier Associate Christopher Cotter saw an older man with a broken arm take a spill outside his home.Cotter helped the customer get to his feet and into a chair.Both the man and his wife — who has trouble lifting him on her own — were grateful for Cotter’s assistance. Source: Richard … Read more
Gary Holbert, Concordia, KS Concordia, KS, Rural Carrier Gary Holbert recently grew worried that mail was piling up at the home of a customer who normally emptied his box daily. Holbert alerted police, who soon determined that his call came in the nick of time. Officers checked on the man and found that he was … Read more
A powerful storm that generated at least two tornadoes in Bellevue, NE, recently left an older Postal Service customer and his disabled wife wondering how they would even begin to recover. The answer came from their rural carrier, Lee Ann Wells, who offered to help remove all the fallen limbs in the yard. Wells came … Read more
Postal Service employees delivering mail in Wisconsin and Texas recently came to the aid of customers who fell. Cashton, WI, Rural Carrier Associate Rolv Ihle had a package for a man who was waiting for him at his mailbox. As the customer turned to walk away, he took a spill and cut his head. Ihle … Read more
Rural Carrier Meredith Gozdal was delivering mail recently in Drayton, ND, when she noticed that an older customer hadn’t emptied his box as usual.Gozdal stopped and tried to contact the man at his residence, but she got no response.She alerted the sheriff’s office, and a deputy soon discovered that the man was in bed — … Read more
Fort Valley, GA, Rural Carrier Jane Field was delivering mail recently when she spotted smoke billowing from a customer’s garage.As she attempted to alert the homeowner, she saw that a bucket was in flames near a garage wall.Field got no response from the customer, so she called 911.Firefighters extinguished the blaze before it engulfed the … Read more
In Stoneville, NC, Rural Carrier Kyndall Caruso heard a man calling out for help alongside a road.She found him in a ditch, seriously injured after being beaten during a robbery.Caruso called 911 and stayed on the scene until emergency responders arrived.The victim was flown to a hospital, and two suspects were later arrested. Source: Heather … Read more
Rural Carrier Geraline Powers checked on a customer she spotted lying on the ground outside his McMinnville, TN, home.Finding the man unresponsive, Powers called 911 and stayed on the scene until emergency responders arrived.Medics determined that the man had suffered a diabetic episode, and they thanked Powers for her life-saving intervention. Source: Geraline Powers, McMinnville, … Read more
Rural Carrier Associate David Hansen was delivering mail recently in Walnut Grove, MN, when he saw a woman fall on a concrete walkway as she exited a residence. Hansen rushed to assist the woman, who was clutching her arm and clearly in pain. The woman, who had been visiting the homeowner, asked the Postal Service … Read more
Rocky Point, NC, Rural Carrier Paula Gainey was recently delivering mail to an older customer’s home when she heard the resident calling out for help. Gainey pulled over and soon discovered the woman lying on the ground in the backyard. The customer was in excruciating pain after a fall, and she feared that she’d broken … Read more
Rural Carrier Anthony Alexander recently had a package for a customer in Hayden, AL. As Alexander approached the man’s home, he came out to meet the Postal Service employee and fell down the front steps. Alexander tried to help the customer get up, but the man urged him to call 911 instead. As they waited … Read more